As Perth’s premier mobile locksmith company, we want you to have peace of mind about using our services.
Explore some of our commonly asked questions below. If you can’t find the answer you’re looking for, call us we’re happy to discuss any queries or concerns.
How fast can you get to me?
We endeavor to get to you as soon as possible. When you call us, we’ll give you a reliable and realistic time estimate over the phone. If your situation is a genuine emergency (for example, a child or animal locked in a hot car), and we can’t get there fast enough, we will recommend you call emergency services — safety is of the utmost importance to us.
What areas do you service?
We service the entire Perth metropolitan area. If you’re not sure whether this includes your location, call us and we’ll let you know.
What payments do you accept?
We accept payment via Credit Card, Eftpos or Cash. Credit cards accepted are Mastercard and Visa. We also accept Union pay.
Will you come to my home, office, or car?
Yes — we’re a 24/7 mobile locksmith that services across the Perth metropolitan area. This means we’ll come to you, any time, day or night.
Can you provide new keys for me?
Yes — we’re equipped to provide new keys on-site at any location if your keys have been lost, stolen, or misplaced.
Are you able to replace or re-key locks?
Yes we can replace your locks, and we can also re-key your existing locks on the spot. We’re able to do this for homes, offices, and cars. In fact, we specialise in a wide range of vehicles that are fitted with the latest anti-theft devices.
I have locked my keys in a luxury vehicle – can you help me?
Yes, we specialise in automotive locksmithing. Atlas Lock and Key are well-equipped to unlock high security and luxury-model vehicles that other locksmith services — and even emergency breakdown services — may struggle to open. We regularly educate ourselves on the newest vehicle technology, helping us to stay up-to-date with evolving security systems.
What services do you provide?
Atlas Lock and Key services include a wide range of security options for automotive, residential, and commercial locking systems. These include gaining access when locked out, rekeying existing locks or new lock installs, supplying new keys when all keys are lost, stolen, or misplaced, and cutting/programming of new electronic transponder car keys. We also provide advice on how to keep your home, car, or business secure.
Are your vans equipped with the right tools?
Absolutely — as a mobile locksmith, our vans are fully stocked and house all modern Locksmithing equipment needed to ensure all work can be carried out on site. All vehicles include the latest in electronic equipment to enable quick and efficient servicing of all up to date high security locking systems.
Do you receive ongoing locksmith training?
We are constantly corresponding with Locksmiths worldwide to update our information, training, and tools. This allows us to stay on trend with the latest technologies on all automotive, domestic and commercial locking systems, including the latest up to date vehicles.
What happens if you can’t actually help me?
In the highly unlikely event that we’re unable to assist you, we won’t charge you for the visit or time spent on-site. Additionally, we have access to a network of specialist professionals and will put you in touch with someone who can help. It’s a part of our Satisfaction Guarantee and our commitment to giving you the best outcome.
Ask a question
Curious about how we can service your security system?
Call today and our experts will be happy to answer all your questions.
